Cancellations & Refunds Policy
Ayurooms is a booking platform and online travel agency.
We do not own or manage any resorts. Each resort listed on our website is independently owned and operated and determines its own cancellation and refund policy.
Here below are the general cancellation policies of Ayurooms:
1. Full payment is required at the time of making a reservation.
2. Your booking is refundable up to 30 days prior to your original check-in date, subject to an administrative fee of USD $200 or 10% of the booking value, whichever is greater.
3. Within 30 days of your original check-in date, your booking is non-refundable but date changes may be possible, subject to the resort’s discretion and policies.
4. You can “upgrade” your booking at anytime, subject to availability.
5. In the highly unlikely event that Ayurooms is unable to secure a room for you at your chosen resort, we will offer you a comparable or better package at a different resort, or issue you a full refund.
6. After you have checked into a resort, you can leave the resort early (i.e. ahead of your scheduled check-out date), but the unutilized portion of your stay will not be refunded.
7. If you are unhappy with your treatments or the resort in any way, contact Ayurooms. We will intervene on your behalf to try to make your stay as comfortable as possible.
8. If you have made a booking with Ayurooms, we will always do our best to save you time and money should you need to cancel or change your booking. However, in some cases, the resort’s policies will supersede our general policies and refunds may not be possible.
The above policies were published on Friday, 21 December 2018 and may be updated without notice to registered or unregistered users.
We do not own or manage any resorts. Each resort listed on our website is independently owned and operated and determines its own cancellation and refund policy.
Here below are the general cancellation policies of Ayurooms:
1. Full payment is required at the time of making a reservation.
2. Your booking is refundable up to 30 days prior to your original check-in date, subject to an administrative fee of USD $200 or 10% of the booking value, whichever is greater.
3. Within 30 days of your original check-in date, your booking is non-refundable but date changes may be possible, subject to the resort’s discretion and policies.
4. You can “upgrade” your booking at anytime, subject to availability.
5. In the highly unlikely event that Ayurooms is unable to secure a room for you at your chosen resort, we will offer you a comparable or better package at a different resort, or issue you a full refund.
6. After you have checked into a resort, you can leave the resort early (i.e. ahead of your scheduled check-out date), but the unutilized portion of your stay will not be refunded.
7. If you are unhappy with your treatments or the resort in any way, contact Ayurooms. We will intervene on your behalf to try to make your stay as comfortable as possible.
8. If you have made a booking with Ayurooms, we will always do our best to save you time and money should you need to cancel or change your booking. However, in some cases, the resort’s policies will supersede our general policies and refunds may not be possible.
The above policies were published on Friday, 21 December 2018 and may be updated without notice to registered or unregistered users.